Better Business Writing

Business writing has only two goals: 1) to make people understand something, and 2) to get them to take some action. Whether it’s to buy your product or service; confirm a decision; or to simply like you and think you're good to do business with, you want your reader to understand you and take action. Learn 10 ways to write your business letters and emails more effectively, to say what you mean, and to make sure your readers understand you.