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Taking the HEAT

ID : 28014   
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This course equips you with skills to turn dissatisfied, angry customers into satisfied, loyal ones. You’ll gain ideas for taking action to fix any problem, even with customers who are reluctant to express their dissatisfaction.

Class Details

1 Sessions

BSC Nat'l Energy Center of Excellence

Cindy Solberg 



Registration Closes On
Wednesday, December 5, 2018 @ 12:00 PM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
12/5/2018 - 12/5/2018 Daily - Wed 1:00 PM - 5:00 PM Bismarck, BSC Natl Energy Center of Excellence  Map, Room: 101 Cindy Solberg